This article how to resolve an error with Pro-Forma Statements within GhostPractice

When generating a Pro-forma statement in GhostPractice you may encounter an error if your selection includes negative or credit fee entries. This article explains why this happens, how to avoid it, and the correct procedure for managing credit fees. Follow these steps for efficient statement processing.

Understanding Pro-forma Statement Error

Dye & Durham doesn’t support generating Pro-forma statements with negative (credit) fees. The system is designed to reflect accurate billing by only including positive (debit) fees on these statements. Attempting to include credits will trigger an error and prevent statement creation, ensuring financial records remain consistent and reliable.

Excluding Credit Fees from Selection

1. Navigate to the fee selection screen while generating your Pro-forma statement.
2. Review each entry for negative or credit fee values.
3. Exclude any lines that reflect a credit or negative amount.
4. Continue generating the Pro-forma statement with only positive fees.

Managing Credit Fees with Credit Notes

• For any negative or credit fee, generate a Credit Note instead of using a Pro-forma statement.
• Credit Notes acknowledge and reflect credits in your accounting records, maintaining compliance.

Conclusion: Ensure Accurate Statement Generation

To avoid errors, exclude all negative or credit fee entries when creating Pro-forma statements in Dye & Durham South Africa. Use the Credit Note function for credits to ensure accurate legal and financial reporting. This workflow keeps your firm’s billing efficient, reliable, and fully compliant with industry standards.